TeleCrest USA Inc.

Enhance Customer Engagement with Our Advanced Voice Solution APIs

Incorporate our APIs into your system to provide dynamic and powerful voice solutions to your customers. Our technology enables you to create a scalable and customizable voice experience, complete with sophisticated features like Interactive Voice Response (IVR), accurate transcription services, and cutting-edge speech recognition capabilities. This integration will elevate the way you connect and interact with your customers, offering them an innovative and efficient communication experience.

    Looking for Intelligent Voice Solutions?
    Explore Our Cutting-Edge Offerings!

    Leading Provider of Bulk SMS and Voice Call Services

    Interactive customer engagement takes a significant leap forward when customers can deeply understand your business. Our Voice SMS services offer a dynamic platform to inform your customers about your offerings, including business insights, products, services, and special deals. These services are fully customizable to suit your unique business needs.

    Telecrest brings to you a range of intelligent and personalized voice services designed to enhance your customer experience. Our suite includes diverse options like Outbound Dialing, Inbound Dialing, Number Masking, Missed Call Services, Voice SMS, and Interactive Voice Response (IVR). Crafted for accelerating customer engagements, our voice services are supported by robust technology and infrastructure, ensuring reliability and scalability to match your business’s evolving demands.

    The popularity of voice services has surged in recent years. With Telecrest, you can harness the power of speech recognition technology, facilitating seamless user interactions with your brand. We are committed to empowering businesses with top-tier voice services that are efficient, engaging, and personalized, providing a more ‘human-like’ connection than traditional user engagement methods.

    Expand Your Brand's Reach Instantly with
    Our Comprehensive Voice Platform

    Voice OTP

    Maximize OTP delivery success by integrating Voice SMS as a secondary two-factor authentication (2FA) option. This reduces the chances of failures and enhances customer experience.

    Inbound IVR Service

    Develop customizable inbound services to enhance your brand's image and responsiveness. Our Inbound IVR Service is designed to improve customer interactions and expedite your response time.

    Outbound IVR Service

    Boost your campaign's effectiveness with our Outbound IVR Service. Deliver your message through pre-recorded calls and witness a significant increase in your conversion rates.

    IVR System

    Achieve a staggering 99% message delivery rate within 15 seconds, ensuring secure and efficient logins for your customers across websites and applications with our IVR system.

    Missed Call Service

    Offer a convenient and engaging way for your customers to interact. Our Missed Call Service is perfect for generating demand, participating in polls, expressing opinions, and facilitating e-KYC processes.

    Number Masking

    Ideal for online marketplaces, our Number Masking tool connects customers and businesses while ensuring utmost security and privacy of their data.

    Features

    Scale Your Marketing Efforts with Advanced Voice and IVR Systems

    Enhance your business communications by embracing multilingual capabilities. Our Voice and IVR System allows you to transcend regional boundaries, engaging a broader and more diverse audience effectively.

    Multilingual Content Support

    Empower your marketing with voice solutions available in multiple languages, simplifying the process and catering to a diverse customer base. This feature enables you to conduct campaigns that resonate across various linguistic groups.

    Safe and Secure Integration

    Experience the peace of mind with our safe and secure services. They seamlessly integrate into your existing system, ensuring smooth operations without any disruptions to your business processes.

    Inbound and Outbound Calls

    Utilize our smart APIs to manage both inbound and bulk voice calls. These tools facilitate comprehensive end-to-end customer interactions and valuable feedback collection.

    Efficient Workflows

    Streamline your operations with our efficient and controlled workflows. This approach not only enhances customer satisfaction but also significantly reduces your operational costs.

    Direct Operator Connections

    Benefit from our exceptional traffic and route management. We offer multiple channels to ensure the reliable and timely delivery of your messages.

    Rethink Customer Experience

    Our services are crucial for understanding your customers better and enhancing their experience. Offer them the flexibility and convenience they need to effortlessly connect with your brand.